HEALTH UPDATE

Saturday 21st November 2020

In line with the recent easing of restrictions, we are reopening the Aquadome!

24/7 gym access will resume tonight at 12:01 am, with staffed hours beginning at 9am Sunday.

We will provide further updates on the reopening of the pool in the coming days but expect this to open later in the week. Swim school will not resume until after 1st December. Please stay tuned for further updates.

Please note that no members or swim school families were charged in the recent debit and will not be charged until the next debit on Friday 4th December.

See you soon!

Tuesday 17th November 2020

BlueFit would like to inform you that SA Health is requesting all who attended and/or remained in the Aquadome on Saturday 14th of November after 11am to self-isolate for 14 days and seek testing.

Any further questions, please direct to SA Health 1300 232 272.

Monday 16th November 2020
Facility Closure:

The South Australian State Government has announced further measures as the COVID-19 situation progresses. The Aquadome will now close as of 9pm and the 24-hour gym access will conclude at 11pm, Monday 16th November, until December 1st, 2020. However, our outdoor boot camp sessions will continue.

While we believe leisure facilities play an important role in the health and wellbeing of the community, however, we understand that the spread of the virus must be stopped.

For our learn to swim families, your spot in the program will remain secure for the reopening of the facility and we will communicate this with you along the way. For those who have made contact to cancel your lessons, we will be in contact when we return. There is no action for you required and nothing will be charged.

All memberships will be put on hold until the facility re-opens. There is no action for you required and nothing will be charged.

We know that summer will soon be here and our facility will be back stronger than ever.

Stay safe.

Monday 16th November 2020

The Aquadome has been listed as a site for contact tracing by SA Health. Advice is for staff and patrons who visited on Saturday 14th November between 11am and 1.30pm is to monitor your symptoms. you do not need to self-quarantine but you should monitor for symptoms and get tested immediately if symptoms appear.

We’re proud of the work our local team puts into COVID-safety, so we look forward to seeing you back regularly.

Wednesday 11th November 2020
New Creche Opening Hours:

Our Creche opening hours have been updated:

Monday – Friday 8.30am – 1130am

Tuesday 1st september 2020
Free Infant Swimming Lessons Returns!

BlueFit Swimming is excited to offer Free Splash Time infant classes! These sensory-based classes are design for babies up to 4 months old as an introduction to the pool in a fun and nurturing environment.

The first session will be Wednesday 2nd September at 11:30am, there are limited spots available, to save your spot click here now.

Swimming is not only important for water safety but also helps your child’s development, improving coordination, balance and muscle development. Our Splash Time classes are a great way to bond with your little one while also meeting parents with babies a similar age.

For more information on Splash time please visit their website here.

Tuesday 4th AUGUST 2020

The Aquadome is currently undergoing an urgent repair and hot water in the facility will not be available between Monday 10th August and Monday 17th August inclusive.

These repairs mean that the showers will not be available for the duration of this maintenance period. Access to changing facilities may also be impacted during this time, alternative changing and toilet facilities will be available in the family changing area. We encourage all members and guests to shower before arriving at the facility.

We apologise for this inevitable restriction on our services.

Monday 6th JULY 2020
The Aquatics and Swimming Lessons Resume 17th July:
The Aquatics:

We are excited to finally announce the official re-opening of the pools at The Aquadome on Friday 17th July. To ensure we comply with government restrictions, the following measures will be in place:

  • Aqua Classes will also be available from Friday 17th July.
  • Bookings for Aqua classes must be made through the BlueFit Health Club App.
  • Limited classes are available but we will continue to review our class offering over the coming weeks.
  • The spa has a limit of 8 people and steam room has a limit of 4 people at one time.
  • Swim School will return on Friday 17th July. Further information about swimming lessons will be sent to our learn to swim customers.
  • Change room facilities will re-open.
  • Strict social distancing & hygiene measures must be adhered to.
  • During this period we are operating with winter opening hours. See below our current hours of operation.

AQUATICS:
Monday – Friday: 6:00am-7:00pm
Saturday: 7:00am-2:00pm
Sunday: 9:00am-2:00pm

As of Friday 17th July, all aquatic memberships will be reactivated. If you are not ready to return just yet please click here to continue your complementary suspension.

We believe leisure facilities play an important role in the health and wellbeing of the community. We look forward to seeing you again soon!

Learn To Swim:

We hope you have been keeping well and have found our online swim resources via BFit@Home useful in keeping up to date with your skills. We are excited to now announce the Aquadome is now open and Learn to Swim lessons will recommence on Friday 17th July.

As a critical part of our re-commencement, we have implemented measures to ensure the safety and health of both our students and instructors are at the forefront of your return. Minor changes may have been made to the lesson programming, as we continue to deliver safe and high-quality lessons.

For existing families with a booking when we closed in March, we have held your same spot without charge for the break. All lessons will now re-commence Friday 17th July, with the first debit on Friday 17th July for the 2 week period following. Any credits owing have been applied to those customers affecting by the early closure of the facility.

If you are not ready to return just yet, please click here to complete your cancellation request. Please note, If we do not hear from you, we will assume you are returning in July when we re-commence.

For more information about our COVID safe policies please click the link below. We look forward to teaching you again!

FAQs:

Aquatics Opening Hours:

  • Monday – Friday: 6:00am-7:00pm
    Saturday: 7:00am-2:00pm
    Sunday: 9:00am-2:00pm

All lessons will now re-commence Friday 17th July, with the first debit on Friday 17th July for the 2 week period following.

We have updated our makeup policy to allow 12 makeups per calendar year, simply login to the parent portal to mark your absence.

If you aren’t ready to resume your lessons just yet that’s ok too, simply cancel your enrolment through the parent portal.

The centre for disease control confirmed Chlorine is effective against a broad range of viruses and there is no evidence that COVID-19 can be spread to through the use of pools.

We pride ourselves on our water quality and continue to perform regular pool checks throughout the day.

We recommend only 1 parent per child for spectating. During this period we ask that where possible, only students and one guardian attend the facility.

BlueFit Swimming students have free access to the pools every day during the week. This amazing BlueFit benefit will continue but in line with government restrictions.

We have made slight modifications to our teaching techniques to protect our students and teachers. This includes using a doll when demonstrating activities and skills during infants classes.

  • Reduced equipment within infant & preschool lessons to increase student safety.
  • Only performing manual manipulation in the water when it is safe for both students and teachers
  • Ensuring teachers instruct from the side or behind the student to reduce face to face contact.
  • Replacing hi 5’s with the Bluey Bump at the conclusion of the lesson.
  • To reduce equipment sharing we now have BlueFit Swimming Kickboards, Swim Caps and goggles available for purchase on the BlueFit Swimming website and in the facility.

For the full details on the changes to our lessons click here.

friday 3rd JULY 2020

We are excited to announce that the aquatics at the Aquadome will be re-opening Friday July 17th, 2020.

More information coming soon. 

wednesday 24th june 2020

We are excited to announce the creche will resume services as of Monday 29th of June with some COVID safe amendments.

Amended Creche Opening Hours:
Monday – Friday
Session 1: 8:30am – 10:15am
Session 2: 10:15am – 11:20am

  • Children must be booked into the session and may book one session only.
  • Bookings can be done 5 days in advance via phone at 8287 8800 or while in the centre.
  • Strict cancellation policy applies (min. of 2 hours notice), and you are encouraged to utilise the waiting list. Failure to cancel may result in the booking being reduced to 2 days in advance or as discussed on a case by case basis.
  • To accommodate COVID requirements spaces will be reduced to 19 children per session.
  • As always strict health and hygiene policies remain in place for the creche service. Any child or parent showing signs of being unwell will be required to leave the service until well.
  • Children who have been provided panadol or fever relief medication will be unable to attend the service.
  • Nappy changing services will not be available. Please ensure the children are dropped off in a clean nappy prior to arriving at the centre.
  • Please assist your child to sanitise their hands on entry and exit. The bathroom is available with soap and water if you would prefer to not use hand sanitiser.
wednesday 17th june 2020

We are excited to finally announce the complete re-opening of the gym at The Aquadome. 

Following recent announcements made by the State Government regarding stage 3 easing of restrictions, our gym facilities will now be fully open as of Monday 22nd June. This means that you can once again enjoy individual gym training without having to book into a gym floor session and there is no time limit on your workout! To access Group Fitness classes we encourage you to use the BlueFit Health Club App as you can now book into your class 7 days in advance when using the app. 

From Monday 22nd June all members will have unrestricted access to the gym with the first debit on Friday 3rd July. For upfront members, we have changed your membership expiry date to account for the days the facility was closed.

24/7 access will resume on Monday 22nd June. 

If you’re not ready to come back to the gym just yet, the Bfit@Home platform remains available to you and includes live classes & at-home workouts. For those who would like to continue their suspension please click here to complete your complimentary suspension form.  

The pool remains closed for the time being but we will provide an update on this as we progress. At this stage, we are aiming for a July re-open.

Please also take note of our amended opening hours for the Health Club:

Mon – Fri: 6am-11am & 3pm-7pm

Saturday: 7am-11am

Sunday 9am-1pm

Your health and hygiene are of the utmost importance to us, please ensure upon your return you follow the strict health and hygiene measures. For more information about the measures in place please view our video below.

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to come in and get active! 

THURSDAY 28TH may 2020

We are excited to finally announce the re-opening of the Health Club at the Aquadome! 

Following recent announcements made by the state government, the health club will now re-open Monday 1st June but with strict health and hygiene measures in place.

  • The gym will only be available for individual training by booking through the BlueFit Health Club App
  • The gym will be restricted to 20 people per 45 session at any one time. 
  • Group fitness and small group training classes will be reduced to 10 people in line with government restrictions of 4 square metres per person.
  • Bookings are available 7 days in advance.
  • You must train with a towel and wipe down equipment after use. 
  • Changing room facilities and water fountains will be closed. 
  • Aquatic facilities remain closed.
  • 24/7 access will not be available. Revised hours can be found on our website.
  • Strict social distancing & hygiene measures must be adhered to.
  • All bookings must be made through the BlueFit Health Club app which you can download by clicking the link below.
  • Classes will be available to book 24 hours before the scheduled time. We will continue to review the timetable each week and adjust it based on demand. 
  • Members who have not used the BlueFit Health Club app before will get an email in the next 48 hours to invite you to mywellness. 

We understand many will be disappointed that we have not opened the aquatic facilities. At the present time, based on the current restrictions in place, the utility and environmental costs involved in heating such large bodies of water cannot be justified. We will provide updates as restrictions continue to ease and look to open the aquatic area during the next round stage of changes to restrictions. 

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to start the cautious process of returning back to what you love! See you soon.

GET STARTED WITH THE BLUEFIT HEALTH CLUB APP

The BlueFit Health Club App will not only help keep you up to date with the latest news around centre, but also allow you to book, cancel and monitor your future bookings. If you have not logged in before you will receive an email from the centre to join Mywellness. Once your login has been activated through Mywellness you can begin following our step by step instructions below or watch our demonstration video above to begin. 

HOW TO BOOK:

  1. Download the app.
  2. Login using your credentials.
  3. Scroll down to find the timetable tile.
  4. Select ‘See all’ to view the daily schedule.
  5. You can click on the class image to find out more about the session.
  6. Click ‘Book’ beside your desired class to book straight in.
  7. To cancel your booking, click “delete booking”.
  8. Once you have booked into your class you will be be sent a reminder prior to the class so ensure to have your push notifications turned on.

If you have any issues including not having received your email from mywellness as a new member please contact support@bluefit.com.au. 

WEDNESDAY 20TH may 2020
FACILITY UPDATE

Although government restrictions have been lifted for public swimming pools in South Australia, operating an aquatic facility the size of the Aquadome for 10 people during stage 1 and 20 people during stage 2 is not a viable option. We are continuing to look at the viability of opening during stage three (100 people); this date is yet to be set by the Government of South Australia. 

We will communicate with all our members as soon as we have a date to resume operation! Health club services may resume on different dates. Thank you for your patience. 

TUESDAY 19TH may 2020
FACILITY UPDATE

Due to the new easing of restrictions by the state Government, we are excited to offer our outdoor Boot Camp sessions!

Join our $39, 4-week outdoor training program starting next Tuesday 26th May. Each session will adhere to strict health and safety measures in line with State Government guidelines.

SUNDAY 22nd march 2020
FACILITY CLOSURE

As of 12pm Monday 23rd March, Aquadome will close until further notice. All class payments and memberships will be put on hold and visit passes will be extended by 12 months. We’d like to thank the amazing team that bring you the services you love, this will be a difficult time for them and their families. We look forward to seeing you all again when we reopen

 

THURSDAY 28TH may 2020
FRIDAY 20th march 2020

Spa and Steam Room Closures:

Our spa and steam room will be closed from close of business tonight 20/03/2020.

We are unable to enforce social distancing in these areas and apologise for any inconveniences caused.

Our swimming pools are still safe, functional and available for use.

WEDNESDAY 18th march 2020

Extension of Visit Pass Expiry:

Dear Patrons,

During these unprecedented times involving coronavirus (COVID-19), we understand that many of you may be choosing to self-isolate and therefore unable to attend the facility.

To help make this time easier for you and ensure your visits don’t go to waste, we have made the decision to extend the visit pass expiry on current passes by one year.

All extensions will automatically be applied to your account.

We look forward to seeing you at the facility soon!

Stay Safe.

TUESDAY 17th march 2020
We believe that swimming is an essential skill for all Australian’s and the government’s decision to keep our schools open is evidence that it is safe to continue with our daily routines, provided we exercise appropriate precautions. This includes:
  • Shower before using the pools
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Not attending the facility if you have flu-like symptoms
  • Our facilities will remain open for the foreseeable future and we want to ensure our lessons remain a fun and safe environment for our staff and students.
We understand some families will want to avoid attending temporarily, so we have decided to update our make up policy. We have updated our makeup lesson policy to allow for more makeups in a period and longer notice period on an absence. Further detail can be found below, including login details for the parent portal.
Current Policy
All absences need to be marked 14 days before but no less than 2 hours prior to the lesson. Once you mark yourself absent this can not be changed.To access a make up lesson you must first mark yourself absent.
You are entitled to one make up lesson per calendar month, per booking.
Make up lessons must be booked within 30 days of the marked absence. You will be able to book up a make up 7 days ahead of the class time.
When moving or changing your booking all make ups are reset and any future make ups no longer applicable.

If a make up lesson is missed or not booked in, this lesson will be forfeited. Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available. Make up lessons are non-refundable and not transferable.
Temporary Policy
Absences can now be marked 8 weeks in advance but no less than 2 hours prior to the lesson. One you mark yourself absent this can not be changed. To access a make up lesson you must first mark yourself absent.
You are entitled to 12 make up lessons per calendar year. This will allow for multiple make ups to take place in the same month.
You will now have 3 months to book your make ups. You will be able to book a make up 2 weeks in advance.

You have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
This policy remains unchanged.




It is important to note that these changes are temporary as the situation seems to be changing daily. 

BlueFit Swimming has safety as it’s first priority and the employment of our thousands of staff close behind. We ask that families chose to process these additional make-up lessons rather than cancel their lessons. Swimming remains an essential skill and the risks remain low.

Parent Portal Login Details

Username: *|EMAIL|*
Temporary Password: 1234

(If you have logged in to the portal previously the password will be whatever you changed it to)

If you have any issues logging in to the portal please go to “forgot password” and try to reset it. If this does not work please email support@bluefit.com.au

FRIDAY 13th march 2020

Dear members & patrons, 

We understand that with so much information relating to the coronavirus (COVID-19)  going around in the media, you may have concerns about how the situation is being managed at Aquadome, as a large public facility.

Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend. 
At this point we will be remaining open during our regular hours and classes will not be impacted. 
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre
  • Multilingual signage relating to personal hygiene in key areas.

If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website. 

Latest Update: No staff or customers have been identified as having the virus. The facility remains safe to attend. 

Swimming:

Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities
  • Washing hands after using changing facilities.
Health Club:

We believe that regular exercise is important to maintain a healthy life and support proper immune function. It is therefore important to provide you with a safe and clean training environment. 
In addition adopting a thorough cleaning and sanitising regime within the facility, we also encourage you to:

  • Thoroughly wipe down all gym equipment after use.
  • Always use a towel while training.
  • Practice good hygiene and wash hands frequently.
  • Make use of the available wipes and hand sanitiser.
Outside The Pool:

It’s important that we all practice safe hygiene practices during this time. This includes:

  • Cleaning your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Covering your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
Respect Those Around You:

We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve. 

What Next?

We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.

A detailed FAQ is available below. If you have any further questions please contact us via email at info@bluefit.com.au.

FAQs:

We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre.
  • Multilingual signage relating to personal hygiene in key areas.

Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.

In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.

If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.

Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities.
  • Washing hands after using changing facilities.