Welcome to Playford Aquadome

01

The Aquadome is a landmark facility in the City of Playford, which is highly utilised by the community, delivering important health and lifestyle outcomes.

Following a comprehensive open tender procurement process, the City of Playford has awarded leisure facility specialist BlueFit the management contract for the Aquadome.

BlueFit will commence management operations from Monday 1st July 2019, taking over from the YMCA.

In almost all cases, it will be a case of ‘business as usual’ for members and users.
– There is little change to the Aquadome staff.
– Group Fitness and Learn to Swim class times and instructors remain
– Opening hours of the facility remain
– Your remaining visits on your pass are still valid

All membership data has been transferred and we have been able to link to the debit company that hold your credit card or bank account details. BlueFit debit all members and swim school families fortnightly and your first debit will be Friday 5th July.

It is appreciated that the members and users of the Aquadome would have questions regarding this transition, so a series of FAQs has been developed:

Why has this change occurred?

The Aquadome is owned by the City of Playford and management is contracted out to leisure facility specialists.

The YMCA has operated the Aquadome for the past decade and with the existing contract expiring, an open tender process was conducted as is standard practice.

The open tender procurement process enabled the market to be tested to ensure Council is delivering best outcomes for the community in terms of accessible quality services and program delivery.

Who is BlueFit?

BlueFit is a leisure facility management specialist, which operates approximately 30 facilities across Australia.
BlueFit promotes a family culture and commitment towards its motto of ‘Inspiring Community Activity’.

What happens to the current Aquadome staff?
There are approximately 100 people currently employed at the Aquadome by the YMCA.

BlueFit anticipates almost total retention of the existing staff, so you will be seeing the same faces at the Aquadome.

What immediate change will be apparent on 1 July?
Apart from new branding and signage, members and users will not see any discernible change on the 1st of July.
All existing programs and timetables will remain in place initially, and any ‘YMCA owned’ programs will be replaced with similar BlueFit programs.
Over time BlueFit may implement enhancements to the current offer, and this would be communicated directly with members and users.

Will fees and charges increase?
All existing fees and charges will remain the same.
As has always been the case with the Aquadome, the manager may review fees and charges annually and any increase above the CPI requires Council approval.

Will my membership automatically rollover?
Yes, the transfer is almost complete in advance of our first fortnightly debit on Friday 5th July. Your access remains active.

What about existing tenant user-groups?
BlueFit will be contacting all existing user groups of the Aquadome directly, again with the expectation of ‘business as usual’.

What happens to the reciprocal rights access between the Aquadome and John McVeity Centre?
Reciprocal rights access is a YMCA member benefit across sites managed by the YMCA.

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